Cindy Wilfert

Director Account Management at NETFORMIC

International B2B E-Commerce Director | Digital Transformation & Account Management Leader | CSPO & Six Sigma Black Belt

Germany B2BEA Member

About

I am an experienced B2B E-Commerce Executive and Digital Growth Leader with a proven track record of building and scaling high-performing teams, expanding international business, and driving customer success. Currently serving as Director Account Management at NETFORMIC, I focus on driving strategic account growth, digital transformation, and scalable operations for enterprise clients. My background spans leadership roles across account management, product development, UX, and customer success, including leading international expansion initiatives in North America. Combining strong business acumen (M.Sc. in Economics) with technical and agile expertise—including Certified Scrum Product Owner (CSPO) and Six Sigma Black Belt credentials—I specialize in bridging the gap between business strategy, agile platform development, and customer-centric operations. Core Competencies: • B2B E-Commerce Strategy & Platform Operations • Key Account Management & Customer Success Leadership • International Market Expansion & Business Development • Agile Product & Project Management (Scrum, CSPO, PAL) • Process Optimization & Quality Management (Six Sigma Black Belt)

Experience

Director Account Management
NETFORMIC · Full-time
Feb 2022 — Present
New role
Company