AI in B2B
The community for B2B leaders putting AI to work across commerce, service, sales, and operations.
Where B2B leaders go to figure out AI, together.
B2B NEXT AI is a community network inside the B2B eCommerce Association for practitioners who want to accelerate their knowledge and use of AI. Members share what's working (and what isn't) across product data, search, agentic buying, service, marketing, and internal enablement.
Expect small-group working sessions, candid teardowns of live deployments, a curated vendor short-list, and direct access to peers at manufacturers, distributors, and category-leading platforms.
Members-only workspace for briefings, working groups, and a live directory of AI use cases across B2B.
Latest on AI in B2B
Anna Harkins on Visual Parts Lookup, Faster Aftermarket Ordering, and Protecting Parts Revenue for Complex Equipment Manufacturers
When a production line goes down, it never happens during a slow month. It happens at the end of the quarter, when every last order counts. Anna Harkins , General Manager of CDS Visual , has lived…
Slava Kravchuk on Why B2B Companies Get Lost Choosing Technology and How to Close the Journey Gap
Most B2B companies do not fail at eCommerce because they picked the wrong platform. They fail because they never figured out who they were building the experience for in the first place, and then…
Sean McAuliffe on Flash Sales, Sales Commission Psychology, and Turning B2B Call Data Into a Competitive Edge
Sean McAuliffe built a nine-figure exit out of a side hustle selling replacement car keys on eBay, then spent two and a half years as CMO of the private equity-backed group that bought him out.…
Kristina Harrington on Turning Aftermarket Parts and Service Into a Digital Growth Engine for B2B Manufacturers
For most equipment manufacturers, the sale of a machine is not the end of the customer relationship. It is the beginning of one. What happens after that sale, when a part wears out or a piece of…
Wayne Teigen on Vendor Honesty, B2B Complexity, and AI Tools That Actually Work
Most conversations about artificial intelligence in B2B eCommerce jump straight to what could go wrong or what sounds impressive in a demo. Wayne Teigen , Executive Director of Enterprise Strategy…
Execution Over Activity: How Radu Munteanu Is Rethinking B2B eCommerce for Distributors
Luminos Labs founder Radu Munteanu joins Justin King to unpack why B2B eCommerce projects stall — misaligned incentives, activity mistaken for progress, and how transparency around AI usage and…
B2B NEXT AI 2027
The global conference for AI in B2B commerce and transformation.
B2B NEXT AI brings together manufacturers, distributors, platforms, and AI practitioners for three days of case studies, working sessions, and vendor evaluations at Mountain Shadows Resort in Scottsdale, Arizona, March 1–2, 2027.