Salesforce B2B eCommerce Platform

Salesforce Commerce Cloud

Grow faster with customer-first ecommerce built on the world’s #1 CRM

Salesforce Commerce Cloud overview

While Salesforce is best known for its leading customer relationship management software, it has also developed a complementary suite of enterprise applications that covers customer service, marketing automation, analytics, and eCommerce. Salesforce B2B Commerce forms part of the broader Commerce Cloud platform that was previously known as Cloudcraze.

Company snapshot

Technology category

eCommerce Platform

Regions serviced

Americas, APAC, Europe

Number of employees

5000+

Company type

Publicly Listed

Deployment model

SaaS

Market focus

Enterprise, Mid-market

Year founded

2003

Top industries

Manufacturing, Retail, Wholesale Distribution

Salesforce Commerce Cloud media

Salesforce Commerce Cloud videos

Latest case studies

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Latest whitepapers

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Salesforce Commerce Cloud feature assessment

Buyer features

Corporate accounts

Filter navigation

Repeat ordering

Matrix ordering

Order approval workflows

Quick order forms

CSV order upload

Multiple shopping lists

Shopping list sharing

Request for quote

Multiple product catalog views

Multiple addresses

Merchant features

User / role management

Responsive design storefront

Reporting engine

Workflow engine

Customer segmentation engine

Promotions engine

Inventory management

Localization for countries/regions

Tax codes/tax rules

Multiple units of measure

Coupons

Coupons

Sales features

CRM

Leads & opportunity management

Account management

Case management

Activities logging

Task management

Online quoting

Marketing features

SEO management

Basic PIM

CMS drag and drop editor

Landing pages

RFM analysis

User behaviour tracking

Salesforce Commerce Cloud pricing

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State of B2B eCommerce in Australia - 2021 Annual Report