will santry SAP CX

Head of CX Engineering,

SAP Customer Experience

Australia

Industry Role

Technology Vendor

I am open to

Giving Friendly Advice, Networking, Providing Services

Business size focus:

Enterprise, Mid-market

LinkedIn

Industry Experience

ManufacturingRetailWholesale Distribution

Speciality Skills

Business DevelopmentContent MarketingCustomer ExperienceData & AnalyticsDigital MarketingeCommerce ManagerSalesSales Management

CX Solutions & Customer Experience Expert

I have 15+ years experience in the technology industry building high performing teams that deliver amazing customer experiences. I am an innovative leader that takes pride in my team’s development and success. As a proven senior executive, I possess strong leadership, strategic planning, critical thinking and change delivery skills.

I have enjoyed working in leadership roles within large complex organisations and am proficient in helping B2B and B2C organisations achieve customer-led transformations. I have solid experience in both implementation and benefits realisation of large scale CX programs.

Specialties:
Business strategic planning, customer experience strategy and sales operations, as well as technology solution design encompassing eCommerce, customer data, sales and service, loyalty and marketing.

Technology Experience

SAP

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