will santry SAP CX

Head of CX Engineering,

SAP Customer Experience


Industry Role

Technology Vendor

I am open to

Giving Friendly Advice, Networking, Providing Services

Business size focus:

Enterprise, Mid-market


Industry Experience

ManufacturingRetailWholesale Distribution

Speciality Skills

Business DevelopmentContent MarketingCustomer ExperienceData & AnalyticsDigital MarketingeCommerce ManagerSalesSales Management

CX Solutions & Customer Experience Expert

I have 15+ years experience in the technology industry building high performing teams that deliver amazing customer experiences. I am an innovative leader that takes pride in my team’s development and success. As a proven senior executive, I possess strong leadership, strategic planning, critical thinking and change delivery skills.

I have enjoyed working in leadership roles within large complex organisations and am proficient in helping B2B and B2C organisations achieve customer-led transformations. I have solid experience in both implementation and benefits realisation of large scale CX programs.

Business strategic planning, customer experience strategy and sales operations, as well as technology solution design encompassing eCommerce, customer data, sales and service, loyalty and marketing.

Technology Experience


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