I am open to
Business size focus:
I have 15+ years experience in the technology industry building high performing teams that deliver amazing customer experiences. I am an innovative leader that takes pride in my team’s development and success. As a proven senior executive, I possess strong leadership, strategic planning, critical thinking and change delivery skills.
I have enjoyed working in leadership roles within large complex organisations and am proficient in helping B2B and B2C organisations achieve customer-led transformations. I have solid experience in both implementation and benefits realisation of large scale CX programs.
Business strategic planning, customer experience strategy and sales operations, as well as technology solution design encompassing eCommerce, customer data, sales and service, loyalty and marketing.