Executive VP Customer Lifecycle,

Intershop Communications AG

Germany

Industry Role

Technology Vendor

I am open to

Giving Friendly Advice, Networking, Providing Services

Business size focus:

Enterprise, Mid-market

LinkedIn

Industry Experience

AutomotiveConstruction & IndustrialManufacturingRetailWholesale Distribution

Speciality Skills

Customer ExperienceCustomer SuccessDigital StrategyDigital TransformationSolutions Architecture

B2B Digital Commerce Expert with a passion for customer journey mapping and customer success methodologies

Worked as an implementation consultant for HP, Deutsche Telekom, Quelle, KPN in global Digital Commerce projects.

Later moved more into the business/market perspective as product marketeer, knowledge manager and presales lead.

Now has the joy to be responsible for the customer success including customer support, online business management and technical sales teams.

Technology Experience

HubspotIntershopMicrosoft AzureMicrosoft Dynamics

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