In the ever-evolving e-commerce landscape, businesses must adapt and innovate to thrive. PFERD, a company with over two centuries of tradition, found itself at a crossroads when faced with an outdated SAP shop system that hindered its ability to provide exceptional customer experiences. PFERD’s remarkable transformation journey, powered by Spryker, enabled the tool manufacturer to successfully increase revenue, improve operational efficiency, and enhance the customer experience, leading to a surge in customer registrations. PFERD’s story is a testament to the power of technology and strategic decision-making to achieve excellence in the digital age.