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This guide discusses the benefits of implementing artificial intelligence (AI) and personalization in B2B eCommerce. It emphasizes the importance of providing a personalized shopping experience for customers and how AI can help achieve this by analyzing customer data and behavior. It also highlights the potential for AI to improve various aspects of B2B eCommerce, including product recommendations, customer service, and inventory management.
Overall, the article argues that AI and personalization can help B2B eCommerce businesses stay competitive and provide better customer experiences.