How LCBO is Driving 2X Conversion Rates with AI Search

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Case study overview

$7-billion retailer and wholesaler shares their AI journey.
With the imminent increase of alcohol retail distribution points in Ontario, LCBO was committed to retaining market share through a superior digital experience for customers. Vanda Provato, Chief Marketing and Digital Officer at LCBO, delves into how strategic AI deployment with Coveo empowered them to do so.

Company snapshot

    Region
  • North America
    Industry
  • Food & beverage
    Technology
  • Coveo

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