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    Ecommerce Business Analyst

    Amla Commerce

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    Job description

    JOB SUMMARY

    Amla Commerce is looking for an energetic, self-motivated Business Analyst to join its Product Development team. If you’re technically talented, naturally curious, self-motivated and love all things digital, keep reading.

    KEY RESPONSIBILITIES
    The ideal candidate should have a background in all disciplines of the Product Development Life Cycle (PDLC): requirement gathering, analysis, testing and implementation. Duties include working closely with the product development team, customer onboarding and success teams, and occasionally sales and account management teams. Other responsibilities include:

    • Develop a firm understanding of the key features of the product and how they work.
    • Understanding of how the product is implemented in different ways for existing and new customers.
    • Provide software demonstrations to internal and external customers.
    • Assist the team working on the Product Knowledge Base with articles review, inputs for new content, and contribute for relevant articles.
    • Drive and challenge business units on their assumptions around how they will successfully execute their plans. Distinguish user requests from the underlying true needs.
    • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project teams.
    • Develop and conduct reviews of the business requirements with the customer community to ensure that requirement specifications are correctly interpreted.
    • Assist with the interpretation of user requirements into feasible options, and communicating these back to the business stakeholders.
    • Communicate requested changes, enhancements, and modifications of business requirements– verbally or through written documentation – to project managers, sponsors, and other stakeholders so that issues and solutions are understood and a change control process can be managed.
    • Conducts interviews to gather customer requirements via workshops, questionnaires, surveys, site visits, workflow storyboards, use cases, scenarios, and other methods.
    • Develops and utilizes standard templates to accurately and concisely write requirements specifications.
    • Creates process models, specifications, diagrams, and charts to provide direction to developers and/or the project team.

    MUST-HAVES FOR THIS GIG:

    • 3+ years in Business Analyst Role
    • College diploma or university degree in the field of information systems, engineering or equivalent
    • Strong consultative skills.
    • Strong R&D and analytical skills.
    • Excellent communication skills; written, verbal and presentation.
    • Strong teamwork and interpersonal skills in managing client expectations
    • Must be able to take ownership of the plan and tasks, be able to multitask, and work independently

    Nice-to-haves for this gig:

    • Bachelor’s degree in computer science or software engineering
    • PMI’s BA Certification
    • Experience working on a B2B/B2C Ecommerce Product
    • Experience working on Product Personalization/Customization Engine
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    Details

    • Milwaukee, WI, USA Location
    • Business analyst Category
    • Amla Commerce Company website

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