Here you will find a list of the best Customer Relationship Management platform vendors for the Australian market. For more information on each CRM please contact the software vendor directly via their profile page.
CRM stands for Customer Relationship Management. With a CRM system, you can automate and integrate your customer-facing activities: sales, marketing, customer service, and e-commerce. Best-in-class CRM software also offers tools for customer analytics, personalisation, social media, collaboration, and more.
Customer expectations have never been higher. But it’s impossible to meet them unless you can understand what each person wants, how they feel, and why they feel this way. That’s where CRM comes in. New CRM systems centralise, store, and track massive volumes of customer and prospect data – from contact history to social media activity – and make it available in real time. You can analyse this data and leverage it to deliver personalised experiences that exceed expectations and create relationships that last.